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Orders are fulfilled and shipped within 24 hours.Free shipping in Europe starting from 100 euro

Shipping, Payment & Refund

SHIPPING CONDITIONS

(inclusive of legally applicable VAT)

SHIPPING COUNTRY

Standard shipping

GLS

Estimate delivery time* UPS Express  Estimate delivery time* Free delivery
Germany €9,00 2-3 €25,00 1-2 from €100
Slovakia €9,00 2-3 €25,00 1-2 from 100 
Czechia €9,00 2-3 €25,00 1-2 from 100
Lithuania €8,50 2-3 €30,00 1-2 from 100
Lativia €8,50 2-3 €30,00 1-2 from 100
Slovenia €8,50 2-3 €30,00 1-2 from 100
France €16,00 2-3 €25,00 1-2 from €100
Bulgaria €8,50 2-3 €30,00 1-2 from 100
Spain €22,00 5-6 €25,00 1-2 from 100
Italy €16,00 2-3 €25,00 1-2 from 100
Portugal €11,00 2-3 €25,00 1-2 from 100
Sweden €13,00 2-3 €25,00 1-2 from 100
Estonia €11,00 2-3 €25,00 1-2 from 100
Austria €11,00 2-3 €25,00 1-2 from 100 
Belgium €11,00 2-3 €25,00 1-2  from 100
Netherlands €11,00 2-3 €25,00 1-2 from 100
Luxembourg €9,00 2-3 €25,00 1-2 from 100
Hungary €9,00 2-3 €25,00 1-2 from 100
Denmark €9,00 2-3 €25,00 1-2 from 100
Croatia €12,00 2-3 €42,00 1-2 from 100
Greece €12,00 2-3 €42,00 1-2 from 100 
Ireland €20,00 2-3 €42,00 1-2 from 100
Malta €12,00 2-3 €42,00 1-2 from 100
Cyprus €12,00 2-3 €42,00 1-2 from 100
Finland €12,00 2-3 €42,00 1-2 from 100
UPS Standard Estimate delivery time* UPS Express Estimate delivery time*
Switzerland €35,00 2-3 50,00 1-2 x
DHL Estimate delivery time*
UK € 50,00 2-4 x x x
 
 
Deliveries are made in all EU-countries.
For delivery to other countries please contact us:
info@lyofood.com

*Estimate delivery time
 
We proceed your order right after we received it. If the ordered products are on stock, we ship them within 48 hours (in case an advance payment has been agreed upon, after the payment authorization). If they might not be on stock, it can cause delays of 4-7 business days in completing the order. Please note that deliveries are made only on business days.
 
We deliver with GLS, UPS and DHL shipping company. After the ordered products have been shipped, the customer will get an confirmation email including a link for tracking a package.

 

TERMS OF PAYMENT

PAYMENT OPTIONS:

Payment with credit cards
Payment via PayPal
Payment via Apple Pay
Prepayment via bank transfer


Bank transfer details:

 

Account holder: LYOFOOD Sp. z o.o. 
ul. Zagnańska 97A, 25-558 Kielce, Poland

Bank name: BNP Paribas Bank Polska S.A.
IBAN: PL21 1750 1110 0000 0000 3883 0783

 

                       

    Further details on payment
    If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

    REVOCATION RIGHT FOR CONSUMERS

    A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.

    RETURN OF PRODUCTS BY THE CONSUMER
    The consumer has the right to return the purchased products, without giving any reason, within 14 days from the date of delivery.

    Products can be returned provided they are in their original and intact condition and bear no signs of use.

    The proof of purchase and a written statement stating your name, address, order number and the account number to which the money is to be refunded must be sent back with the products.

    If another product was added to the purchased goods at a promotional price or as a free product, it must be sent back together with the returned products.

    The return is at the expense of the consumer and the amount to be refunded is the amount due for the product. The cost of postage and the cost of payment are not refundable.


    Return address:
    LYOFOOD
    ul. Zagnańska 97A,
    25-558 Kielce, Poland

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