Please note: we accept orders and payments from the following countries:
Germany, Austria, Switzerland, Liechtenstein.
Nevertheless your order can be sent to any country in the world.
If the country of your residence is not listed, please contact us.
The following shipping costs include VAT.
Germany - 5.90 €
EU - countries - 13.90 €
Norway, Switzerland and Liechtenstein - 22.90 €
Shipping to other countries on request - customerservice@lyofood.com
When shipping to non-EU-countries, the respective customs authorities may charge tolls or other fees. The recipient of the order will be responsible for paying any import duties or taxes charged by the recipient's country.
As long as there is no other information on the page of the product, the order will be delivered within 3 - 5 days after the conclusion of contract (in case of prepayment after the reception of payment). After the package was sent, you will receive a shipping confirmation via e-mail with the tracking number (tracking ID). We ship via DHL. For larger volumes (of more than 31.5 kg) we will assign a transportation company. The shipping costs will remain unchanged.We accept payments from the following countries: Germany, Austria, Switzerland, Liechtenstein.
The payment is due upon receipt.
You will receive a VAT invoice.
You have the following payment options:
(we do not charge any fees - no matter which payment method you choose)
| PAYMENT METHOD |  |  |  |  |
|---|---|---|---|---|
| Prepayment | x | x | x | x |
| Credit Card | x | x | x | x |
| Debit Card | x | x | x | |
| Sofortuberweisung | x | x | x | |
| PayPal | x | x | x | x |
| Direct Debit | x | |||
| Giropay | x | |||
| EPS | x |
While choosing prepayment, you transfer the total amount of the order, giving the order number, to our account.
You will automatically receive our bank account details by e-mail.
The ordered items will be reserved for you and shipped immediately after the reception of payment.
We accept payments with MasterCard, Visa, American Express, JCB and Diners Club.
The ordered items are shipped immediately while paying with the credit card.
We accept payments with Visa Electron. Customers in Austria can also pay with Maestro.
The ordered items are shipped immediately while paying with debit card.
Bank Transfer is a safe and Germanwide approved online payment system allowing you make a quick online purchase.
The ordered items will be shipped immediately
To use PayPal, you only need to set up an online account and load this with a corresponding amount of money.
You can also choose to use deposit debit or credit card as payment method for PayPal.
Now you can handle the payment process easily and quickly.
The ordered items are shipped immediately after the PayPal payment has been completed.
The electronic direct debit is easy, convenient and secure.
You only need to enter your bank account from which the order amount can be collected after the shipment.
This payment method is only available to customers in Germany. The ordered items will be shipped immediately.
GiroPay is a quick, secure and simple solution to process payments online.
While paying via GiroPay, you are redirected from the e-shop to your own bank's Web domain where you log on and confirm
the transaction information using a valid transaction number. The system automatically displays a referral.
By entering a TAN you authorize the transfer. The ordered items will be shipped immediately.
EPS is a simple, fast and secure online payment method which is based on online banking.
If you pay with EPS, you are using a secure connection to your online banking account at your bank.
There you log in with your PIN and make your payment by entering a TAN. The ordered items will be shipped immediately